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Kevin Weiss
CEO
The Capability Group
Philip Crosby Associates
Kevin Weiss is the CEO of The
Capability Group and Philip
Crosby Associates, firms that help organizations
achieve increased profitability and customer loyalty through
organizational change and process improvement. He has been
at the forefront of improving performance in transaction
and service environments, and has consulted for a variety
of companies including General Electric, Shimano, Seagate
Technologies, American Express, Sony, Oracle and the American
Society for Quality.
Prior to founding The Capability Group, Kevin served as
a Quality Leader and Master Black Belt at General Electric
Power Systems, a US$6 billion manufacturer, installer and
servicer of Power Plants and Power Generation Equipment.
There he designed and executed a Six Sigma Quality Strategy
for a US$140 million global business unit with 300 employees,
served on the company’s Quality and Information Management
Councils, and coached cross-functional teams executing large-scale
process improvement projects in the areas of Finance, Human
Resources, Engineering, Information Technology, and Risk
Management.
Kevin led the first large-scale project to redesign a commercial
process using Six Sigma principles at GE Power Systems.
He developed the methodology to integrate process and information
technology improvements within a single project, and directed
a team of 30 fulltime people and several hundred part-time
members to execute the plan. The project redesigned 77 business
processes that spanned 5 geographic sites and 4 functional
areas, created direct annual savings of US$25 million, and
provided a platform for significant topline growth.
Kevin completed GE's Financial Management Program and held
a number of finance positions at General Electric in both
manufacturing and service environments. He also served in
the United States Navy’s nuclear propulsion program,
where he lead an engineering division of a nuclear submarine.
Kevin is a Cum Laude graduate of the University of California,
Berkeley with degrees in Economics and Statistics. He is
a member of the corporate board of G. Loomis, Inc., a subsidiary
of Shimano America Corporation.
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